BigHand are talking up one of the bigger digital dictation implementations in the region, with New Zealand firm Simpson Grierson moving across to their platform.

The move sees the software being rolled out to 220 layers and 90 secretaries, and the firm has espoused the usual benefits of being able to move jobs between offices and obtain visibilities of work queues.

The firm's Information Services Director, Valerie Fogg believes that the system will pay for itself within the year, although we'd love to see the calculations, as digital dictation is an area for which is notoriously difficult to get accurate ROI figures.

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