Maurice Blackburn have announced the rollout of the BigHand dictation system across their 17 Australian offices.  The benefits of such a move seem relatively straight forward for the firm as it allows many of the very small offices to leverage the WP pools in larger sites.  As Maurice Blackburn’s Jane Bennett commented, the move allows “Smaller regional offices like Rockhampton (to) be supported (on the secretarial side) out of Melbourne, which has greater in-house resources.”

On the IT side, the winning factors were BigHand’s ability to set up a virtual channel over Citrix.